Reference

djarum4d Privacy Policy for Your Account

Your account details, DANA activity and device access are explained clearly in the djarum4d Privacy Policy.

Account recordsWallet activityDevice controlsContact requests

How DANA and QRIS Appear in Records

djarum4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the account details you submit, verification data used before account access, device information from your browser or mobile screen, and records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We use these records to confirm a requested action,

1
match a payment reference, investigate a stalled status, protect the account from unusual login activity and answer a privacy request. We do not describe access as available everywhere: account use depends on local law and is offered where local law permits. Records connected with Speed Blackjack,
2
Mahjong Panda or another lobby choice may be linked to your account activity only when needed for security, support or legal duties. You can ask us what data we hold, why it is used, how long it remains available and how to request a correction through
3
the contact paths below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to Ask About Your Privacy Policy

A direct privacy request helps us match the right account record without exposing details to the wrong person.

Account privacy request Ask for a copy, correction or explanation of account data through our support contact. Include your registered phone number so we can verify the request before discussing records.

Wallet record question For DANA, OVO, GoPay or QRIS records, send the payment reference and approximate date. We use those details to trace the status without asking you to share a wallet password.

Login data concern If a device or login entry looks unfamiliar, contact account support and change your password from the account settings path. We can check the related access record and explain the available action.

ACCOUNT SAFETY

How We Handle Login and Wallet Data

Privacy controls work alongside the account steps you already use: phone verification before access, a password for sign-in and a status check when a wallet record needs attention.

Data collection

We collect details you enter during account creation, verification responses, login records and payment references. Device type and browser signals may also be recorded when they help protect access or diagnose a page issue.

Cookie use

Cookies can keep a session connected, remember selected settings and help us identify repeated sign-in errors. You can manage browser cookie controls, although changing them may affect account access.

Account protection

Phone verification is checked before account access, while login records help us spot unusual device activity. Never send us your password or wallet PIN when asking about a privacy matter.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference lets us match a cashier event with the correct account. We do not need your wallet password to check that reference.

Record retention

We retain account, security and transaction records for as long as needed for the stated service, dispute handling or legal duties. A privacy request can ask which retention reason applies to your record.

Change requests

You may ask us to correct inaccurate account details or explain how a record is used. Send the request through account support with enough detail for identity and record matching.

Privacy Policy Questions for djarum4d

These Privacy Policy answers address the account and payment questions we hear most often from Indonesian customers. If your situation is not covered, contact us with your registered phone number and a short description of the record you want us to check.

It covers account details, phone verification, login and device records, cookies, payment references and requests about data use. It also explains retention and the contact process for corrections or access questions.

We use your phone number to create and identify the account, complete phone verification before access and match support requests. It helps us discuss account records with the correct person.

Yes. The Privacy Policy includes references connected with DANA, OVO, GoPay and QRIS, plus bank transfer and virtual account records when those references are needed to confirm or investigate an account event.

You can ask for a copy or explanation through our account support contact. Include your registered phone number and request subject; we may verify identity before sharing account-related records.

Send a correction request through account support with the inaccurate detail and the replacement wording. We check the account record first, then explain whether the change can be applied and when.

Retention depends on the type of record and the reason it is needed, including security, payment tracing, disputes or legal duties. Ask support which retention reason applies to your specific data.

Yes. Contact account support promptly, change your password from account settings and provide the approximate login time or device type. We can check the related access record without requesting your password.

djarum4d Privacy Policy for Your Account

Where to Ask About Your Privacy Policy

How We Handle Login and Wallet Data

Data collection

Cookie use

Account protection

Payment matching

Record retention

Change requests

Privacy Policy Questions for djarum4d

01 What does the djarum4d Privacy Policy cover?

02 Why does djarum4d collect my phone number?

03 Does the Privacy Policy include DANA and QRIS activity?

04 Can I request a copy of my djarum4d data?

05 How do I correct inaccurate account details?

06 How long does djarum4d keep my account records?

07 Can I ask about an unfamiliar device login?

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